I’m one of the millions of people who slogged through healthcare.gov to get Health Insurance through the Marketplace. Whoa, baby. Was that a wild ride! Eventually, a very nice lady on the telephone spent about an hour working with me — and then ended up putting me in the wrong plan!
Well, I gritted my teeth, hoisted up my big-girl britches, and got on the phone with a representative of Blue Cross, my chosen (forever) insurer. Hours…days…weeks later, I have insurance: Lower premium than my old policy, higher deductible but still at a substantial net annual savings, premium paid, and I get to keep my doctors/hospital.
I smiled through the receiver, thanked the nice folks at BCBS over and over, wrote to their managers, sent them thank-you notes via e-mail, and breathed a huge sigh of relief. Not only do I have the insurance I want, under the ACA, through the Marketplace, but I got through the whole thing without complaining!!!!
Ain’t life grand?