Pressure cooker

Today I found out that an outside vendor did a job so poorly that my secretary and I have already together spent a combined 16 hours working on rehabilitating their work and we are not finished yet.  We will feverishly work all day tomorrow and hopefully pull my butt out of the fire.

I wrote the vendor an email and told the company that I was outraged.  They called and tried to offer excuses.  Rather than chew them out, I told them their product was so inferior that I was working like a bandit to fix it. I said that I had no time to talk to them and disconnected the call.  I did not trust myself to speak any further.  I felt swear words and shouting rising from my belly.

I nearly bit my secretary’s head off but stopped myself, telling her that I knew it was not her fault.  We put our heads down and kept working.  Thanks, Miranda!  You are THE BEST!!!!

It’s days like this that act like a giant pressure cooker and tempt me to mortally complain.  But I feel myself improving.  This vendor deserves my wrath but I know that I need to calm myself and deal with the erring company when I can use rational and reasonable rhetoric.

Oh my stars and bars!  Perhaps this effort might be successful!!!!

It’s the third day of the thirty-seventh month of My Year Without Complaining.  Life continues.

branches

One thought on “Pressure cooker

  1. Pat

    But don’t you owe other unwary possible consumers the duty to complain so they don’t become victims too?

    Hope all is fixed very soon! !!

    Reply

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