I blew it. Mea culpa, mea culpa, mea maxima culpa.
I get a call from my long-time pharmacy that one of my prescriptions can’t be filled because my insurance carrier won’t approve it. The pharamcist says that it’s likely I’ve been put in a mail-order program and have to opt out. I called my insurance carrier and was told they had indeed put me in this program and only the company that provides the mail order prescriptions can “opt me out”. But, hey, I didn’t put myself in it; I don’t have a relationship with the mail-order company; and I don’t have any desire to have that company have any of my personal information.
Thirty minutes later, I’ve raised my voice and used the word “damn” to modify “program”, twice.
After all of that, the fifth person gotten on the line (the first two people that my insurance carrier got on the line “didn’t have authority”) took me out of the program in 30 seconds. My insurance carrier had said I had to answer a few questions (wrong) and she couldn’t do it (wrong) and that the first person she called could (wrong) and that person’s supervisor could (wrong).
It just hit me the wrong way, ya know?
So, I’m sucking it up and publicly acknowledging my slip. Oh, you thought my slip was yelling at the carrier Not to EVER put me in ANY program without MY PERMISSION AGAIN…?
No, no. My slip? Calling a friend of mine who works for that insurance company and complaining to her about it!!! So, mea culpa, mea culpa, mea maxima culpa. To my friend (who knows who she is) — I’m sorry — I know you just work for them, I shouldn’t have burned up your eartime complaining about them!!!!!!!
I’ll do better tomorrow, when I call the supervisor to tell them not to do this to me again. I will try to remain calm, and I won’t call my friend to grouse afterwards!!!!
Have a good evening, everyone!!!!!