I’m publicly acknowledging that after the first hour on the phone with the customer service department of a major company, I lost my hold on Non-Violent Communication.
Maybe there is a special course for Dealing With Non-English-Speaking Customer Service People in Non-Violent Communication.
If so, sign me up. It’s the last bastion of violent communication in my life.
“Hi, my name is Corinne. I’m a recovering Jackal. And it’s been a half hour since I relapsed into Jackal Speak — with an overseas Customer Service Agent.”